FAQ

Etna excursions: frequently asked questions and tips

It is possible to book by phone (+39 3779804142 / +39 3349409027), via e-mail, through the contact form.

At the latest on the evening of the day before, an SMS or WhatsApp will be sent to your mobile number with the exact pickup time.

Usually our excursions are suitable for people of all ages, naturally also for families with children, elderly people or those with reduced mobility. However, we also offer more demanding trekking tours, whose participation is recommended only for adults in good health and accustomed to walking.

We are lovers of dogs too and all animals in general (we work in nature), but unfortunately not all our guests like animals in cars cause allergies or phobias, so to respect everyone is not allowed to bring their "4-legged friend". You can even book a PRIVATE tour.

Recommended clothing varies according to season. We recommend a layered clothing (jacket or K-Way) and comfortable closed shoes even gymnastics are fine, sandals and flip-flops are prohibited. The temperature varies according to the season and the altitude that will be reached during the excursion. Altitude 2000mt above sea level in summer (from May to September) between 15 ° and 35 ° C, in winter (from October to April) between 15 ° and -5 ° C.

Yes, EtnaMoving organizes excursions all year round but of course some tours are conditioned by the change of season and take place only in some periods.

The excursions are made with all weather conditions and in all seasons, our guides always make an assessment based on their experience and if there are no security conditions may decide to move or cancel the excursion in accordance with our guests. Always remember that the Etna is not only a volcano a mountain 3330mt high and therefore the weather can quickly change without any warning, so it is advisable to always have the appropriate clothing for a mountain hike.

The tour will take place normally, it will also be possible to participate in our night tours (prices on request).

The tour can be paid in cash to the guide, in advance by bank transfer. Upon request at the time of booking you can request payment at the end of the tour by credit card or debit card (option available only with Fabrizio and Miriam guides).

Contact us immediately by email or phone: +39 3779804142 / +39 3349497027.
Costs: EtnaMoving reserves the right to evaluate individual requests for late cancellations and evaluate any costs to be applied.

Usually our meeting point is in the Etnean town of Trecastagni, an ideal starting point for visiting Mount Etna. On the contact page you will find the map and directions to reach our meeting point, where a convenient FREE PARKING is available. Those who do not have a car can request a shuttle service from their accommodation (extra). N.B. We prefer to start our excursions from a unique meeting point and easily accessible by our guests because this eliminates long and useless transfers from one hotel to another (often several tens of kilometers away), inevitably subtracting time from the excursion as well as delays in appointments in case of traffic. The departure from our meeting point allows instead to leave at fixed times and use the time only for the stages scheduled in the tour.

Most of our customers use the BUS SAIS service to / from Catania. The excursion starts from the Bus / Train station of Catania at 8:30 am It is necessary to take the BUS from your city of departure at the appropriate time. Our guide will wait for you at the Catania BUS Terminal.

Info: http://www.saisautolinee.it/

Below, the distances from the main areas of Sicily:

  • from Catania city center - 17 km - by car or by AST public bus from FS Stazione Centrale
  • from Acireale or Acitrezza - 12 km - by car
  • from Taormina - 42 km - by car via the ME-CT motorway, Acireale exit
  • from Siracusa - 80 km - by car via the SR-CT motorway and by-pass towards Messina, exit at "Paesi Etnei"
  • from Noto - 105 km - by car via the SR-CT motorway and by-pass towards Messina, exit at "Paesi Etnei"
  • from Messina - 90 km by car via the ME-CT motorway, Acireale exit
  • from Palermo 230 km - by car PA-CT motorway, Tangenziale towards Messina, exit at "Paesi Etnei"
  • from other villages in the south / east side: Zafferana 9 km - Nicolosi 7 km - Mascalucia 8 km - Viagrande 2 km

Do you need further info?

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